![]() For webinars, whomever you assign to be a language interpreter is also automatically made a panelist. This feature must be enabled when scheduling a meeting or webinar, and thus cannot be used for an instant meeting. Hopefully, your problem has also been fixed. To enable language interpretation, choose the option Generate Automatically for the Meeting ID. We did note that has/had a note, "may not appear for some users until September 2022, as a set of captioning enhancements are rolling out to users over the course of August." I did several tests, and it seems to have fixed the issues: respecting the Automated caption disabled setting, not automatically turning on captions on SIP/H.323, and showing captions/transcription when asked in the Zoom app. ![]() In any case, a report was submitted (9/1), and Zoom notified me (9/5 4:47am PDT) of a fix release. (Captioning is not something we use much, and it took a while to find out how to turn it off.) Interestingly, in my Mac Zoom app (5.11.6), I was unsuccessful in trying to see the captions in that meeting. Not necessarily a problem in of itself, but captions showed up on SIP/H.323 devices (dedicated video conferencing hardware), obscuring the bottom of both the content and camera displays for roomfuls of people. School started last week, and we encountered issues with regard to captioning and live transcription, though it seemed more related to how the "Automated captions" setting (Live Transcription) was handled in a meeting.Īlthough disabled in our account, a participant was able to enable it. If the settings are correct but the subtitles are not displayed, it may be some kind of bug. watashiwa"=>not transcript, "ookawa" =>"Okay, "desu"=>"this" watashiwa ookawa desu," and the subtitles appeared as "Okay, this" shown below. ![]() Once liveTranscription is started, some sort of subtitle will appear, even if the language setting is incorrect.Īfter the live transcription started, I changed the Speak Language setting from Japanese to English and spoke "konnichiwa. It seems that the phenomenon of subtitles not being displayed is particularly likely to occur at the beginning of speech. I just checked and when I set the setting to English and spoke in Japanese, nothing was displayed, but when I changed the setting to Japanese, the subtitles were displayed correctly. ![]() If the actual language you are speaking is different from the language you have set, the translation AI will not be able to distinguish it and subtitles will not be displayed properly. Do the language you are speaking match the Speaking Language setting? ![]()
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